Streamlining Migrant Processing: Updates to CBP One App

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The CBP One application, managed by the United States Customs and Border Protection (CBP), has undergone recent modifications aimed at enhancing efficiency in processing migrants. These changes, implemented on March 4, introduce a new schedule and family rule to streamline the process for non-citizens seeking appointments at land ports of entry on the southwest border.

Appointment Scheduling: Effective March 4, non-citizens from central and northern Mexico can request appointments between 12 noon and 11:59 a.m. Eastern Time. Registration remains available 24/7 via the app, downloadable from the App Store or Google Play.

Family Rule Implementation: A new feature allows applicants to select a record containing family members or travel companions sharing a common destination address in the USA. Appointments are then assigned to groups of registered users, with notifications sent out the following day.

Confirmation Process: Upon appointment notification, recipients have up to 11 hours to confirm, with geolocation verification and photograph capturing required. This ensures applicants are within the designated region and aids in security measures.

Reappointment: Those not selected may request a new appointment daily between 12 noon and 11:59 a.m. Eastern Time for consideration in the next slot.

Registration Process: To access CBP One, download the app and create an account via This platform facilitates various services, including scheduling appointments for inspection and requesting asylum.

Locations and Services: CBP One caters to migrants in central or northern Mexico seeking entry into the USA, providing services at land ports of entry in Arizona, Texas, and California.

How to Register:

  • Download the CBP One app.
  • Create or log in to your account.
  • Submit advance information, request an appointment, and confirm arrival at the port of entry.

Successful registrants receive confirmation via email, with appointments assigned on a first-come, first-served basis.

The CBP One app serves as a centralized tool for migrants, offering streamlined processes and increased accessibility for those seeking asylum and other border services.

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